Support

Questions, a story in the wrong place, or a problem with the app? Email elvito@vizento.app and we'll reply within two working days.

Common questions

I'm not getting alerts. Check that alerts are on in the app's Alerts tab, that notifications are allowed for MeerWatch in your phone's settings, and that your zone's minimum severity isn't set too high. Quiet hours also hold back alerts.

How do I cancel MeerWatch Pro? On iPhone: Settings → your name → Subscriptions → MeerWatch. On Android: Play Store → your profile → Payments & subscriptions → Subscriptions → MeerWatch. Pro stays on until the end of the period you paid for.

I bought Pro on another phone. Open the Pro screen and tap Restore purchases, signed in with the same Apple ID or Google account.

Where does the news come from? From local TV stations, newspapers and news agencies, and from the GDELT Project. Every report in the app links to the outlet that published it.

How do I delete my data? Settings → Delete my data. See the privacy policy for details.